Refund policy.

We keep this simple and transparent: Fly ROAS AI doesn’t offer a money-back guarantee, and charges already made are non-refundable.

Instead, the 14-day test flight lets you try the full cockpit — Brand DNA, competitor research, AI image and video ads, one-click launch and Autopilot — for a small one-off price before any plan begins. And you can cancel anytime to stop future renewals.

• The test flight is a one-off charge of $19.99 (₹1,939 in India) for 14 days, including 100 credits and one brand. It’s non-refundable, including if you stop using it early.
• Unless you cancel before it ends, it automatically renews into the Creator plan at the then-current Creator price ($79 a month at the time of writing, or the rupee price shown at checkout).
• Cancel at any point during the 14 days and you won’t be charged for Pro. You keep access until the test flight ends.

• Monthly and annual plans are billed in advance and are non-refundable for the current billing period — including partly used periods and unused features.
• When you cancel, your plan stays active until the end of the period you’ve paid for, and you won’t be charged again.
• We don’t give pro-rated refunds for cancellations, plan changes or unused time.

• Credits are non-refundable and have no cash value.
• Unused plan credits roll over for one billing cycle. Credit packs never expire while your account is open.
• Credits left when your account is closed are forfeited.
• If we refund a payment in full for any reason other than a billing error, what it paid for ends: the plan or test flight it paid for ends, and the unused credits it added are removed.

We never charge you for ad spend. Meta bills it directly to the payment method in your Meta ad account, so any refunds or credits for ad delivery are handled by Meta under its own terms.

If you’ve been charged twice for the same thing, charged the wrong amount, or charged after your cancellation took effect, tell us. Once we’ve verified the error, we’ll refund the incorrect amount to your original payment method within 5–10 business days. Your bank or payment provider may take a little longer to show it.

When we refund a billing error, you keep what you correctly paid for: your plan and credits stay as they are.

Nothing in this policy affects any rights you have under laws that can’t be excluded.

1. 1Step 1: Sign in at www.flyroas.com.
2. 2Step 2: Go to Billing & credits.
3. 3Step 3: Choose “Cancel plan” and confirm.

Your plan stays active until the end of the current period, and no further renewals are charged. Can’t get into your account? Email support@flyroas.com from your account email address and we’ll cancel it for you.

If something looks wrong, please contact us first — we can usually fix a billing error faster than a bank dispute. Disputing a valid charge may lead us to suspend the account while the dispute is resolved. If a dispute is decided in your favour, what that payment paid for ends: a credit pack's unused credits are removed, and a plan or test flight it paid for ends. A dispute about an earlier payment of a plan stops its renewals. See our Terms of service for how billing works.

Email support@flyroas.com with the subject “Billing”, and include your account email and the Razorpay payment ID or PayPal transaction ID so we can find the charge quickly.